Services

What we offer

We combine expertise in lab equipment qualification, lab systems & data integrity, quality & compliance support, and lab transition & operational readiness—covering the full lifecycle from initial qualification to sustained operational excellence.

Onboarding of new laboratory equipment

Onboarding of new lab equipment, especially the initial qualification is a critical process that ensures the proper installation and functionality of laboratory equipment, validating their suitability for use in scientific experiments and analyses. This qualification process typically involves a series of documented procedures and tests to verify that the equipment meets predefined specifications and regulatory requirements.

During initial qualification, attention is given to factors such as accuracy, precision, and reliability. This process not only establishes a baseline for the equipment’s performance but also lays the foundation for ongoing maintenance, calibration, and compliance with industry standards. A well-executed initial qualification ensures the integrity of laboratory data, contributes to the reliability of experimental outcomes, and upholds the quality and credibility of scientific research.

Our team takes ownership of the entire onboarding process and provides continuous support to the customer throughout. In addition to possessing compliance and technical skills, our team members approach their tasks on a project basis, ensuring the equipment achieves a qualified status through dedicated efforts.

In the life science industry, especially within GxP environments, software validation is crucial for maintaining data integrity. Software systems play a vital role in various processes, including manufacturing, quality control, and regulatory compliance. The validation process is designed to assess and document every facet of these systems, encompassing aspects such as accurate data entry, secure storage and retrieval, processing reliability, and protection against unauthorized access.

Our team performs an assessment of the equipment software, ensuring its alignment with regulatory requirements. Furthermore, they collaborate with IT or related parties during the commissioning process, ensuring the proper configuration of the software in accordance with data integrity requirements. Ultimately, our team completes the validation of the software, adhering to an approved protocol to affirm its compliance and reliability.

Equipment that have successfully passed initial qualification must undergo periodic retesting to ensure ongoing compliance with regulatory standards as they progress through their operational lifespan. This proactive approach, known as in-use qualification, involves executing pre-approved procedures and protocols at regular intervals. These systematic and well-defined activities are designed to assess the continued reliability, accuracy, and adherence to established standards of the instruments in active use.

Our dedicated team possesses extensive hands-on technical experience across a spectrum of analytical techniques, ensuring a thorough understanding and proficient execution of in-use qualification activities to uphold the highest standards of quality and regulatory compliance.

Throughout the lifecycle of equipment, adjustments are often necessary to maintain compliance, varying from straightforward relocations to intricate configuration changes. These modifications are precisely documented in an event management system and executed following established procedures and protocols, ensuring that the equipment continues to meet regulatory requirements.

Our accomplished team brings valuable experience to the table, adeptly coordinating and planning complex changes from initiation to completion, and overseeing their seamless implementation. This involves a thorough understanding of regulatory standards, meticulous adherence to procedures, and a commitment to ensuring that all changes align with both regulatory requirements and operational necessities.

Lab equipment
qualification

Equipment Onboarding & Initial Qualification

We manage end-to-end onboarding of new lab equipment, from installation and risk-based qualification to validated release, ensuring compliant performance and readiness for lifecycle control.

In-Use Qualification & Performance Verification

We execute periodic requalification activities to maintain validated state throughout the equipment lifecycle, ensuring sustained accuracy, reliability, and regulatory compliance.

LAB SYSTEMS &
DATA INTEGRITY

Equipment Software Validation

We assess and validate equipment software in GxP environments, ensuring compliant configuration, secure data handling, and alignment with data integrity requirements.

Data Integrity Support

We assess and strengthen data integrity controls within laboratory systems, ensuring compliance with GxP and ALCOA+ principles across the data lifecycle.

System Implementation & Upgrades

We support Empower implementations and upgrades, Windows impact assessments, and other system changes affecting laboratory software environments.

Lab–IT Alignment

We bridge laboratory and IT teams, supporting user access management and data flow configuration.

QUALITY &
COMPLIANCE SUPPORT

Plan management analysis schedule as team.

Quality Assurance

We support laboratory quality systems by strengthening structured processes, documentation control, and regulatory alignment.

Data Integrity Assessments

We conduct structured assessments of laboratory systems and processes, identifying compliance gaps and supporting remediation.

Process Compliance & Validation Governance

We review laboratory processes and validation frameworks to ensure consistent, risk-based lifecycle management.

Audit Readiness

We prepare laboratories for inspections through gap analysis, documentation review, and targeted compliance support.

LAB TRANSITION &
OPERATIONAL READINESS

Controlled Equipment Changes

We coordinate equipment relocations, configuration updates, and technical modifications in regulated environments.

Laboratory Projects & Innovation

We support laboratory upgrade and innovation projects, aligning new technologies with infrastructure and qualification requirement.

Onboarding of Non-GxP Equipment

We structure the controlled introduction of non-GxP equipment, ensuring appropriate documentation, risk assessment, and integration within the laboratory environment.

Relocation & Infrastructure Coordination

We manage vendor coordination, infrastructure alignment, and maintenance & calibration setup during laboratory transitions.

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Veeva
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Trackwise
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SAP
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TA
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qTest
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Opus
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OpenLab
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Monday
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Kneat
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Empower
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Comet
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Biovia

THE SOFTWARE WE USE